Shipping Policy

Thank you for shopping with TIRUPATI COLOUR PENS. We strive to deliver your orders safely and on time across India. This Shipping Policy outlines our shipping terms, timelines, and related information.

1. Shipping Coverage

We currently ship to all serviceable pin codes across India through our trusted courier partners.

2. Order Processing Time

• All orders are processed within 1–2 business days (excluding Sundays and public holidays) after receiving payment confirmation.
• You will receive a confirmation email or SMS once your order has been dispatched.

3. Estimated Delivery Time

• Metro Cities: 2–4 business days
• Other Urban Areas: 3–6 business days
• Rural or Remote Locations: 5–8 business days

Please note: Delivery timelines may vary due to factors such as location, weather, courier delays, or festive rush periods.

4. Shipping Charges

• Standard Shipping: Free shipping may be offered on select orders or during promotional periods.
• Shipping charges, if applicable, will be displayed at checkout before payment.

5. Order Tracking

Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number to track your shipment on the courier’s website.

6. Delays and Exceptions

While we aim to deliver on time, delays may occasionally occur due to unforeseen circumstances (e.g., weather, strikes, operational issues). We appreciate your patience and will provide updates whenever possible.

7. Undeliverable Orders

If a package is returned to us due to incorrect address, refusal to accept, or repeated failed delivery attempts:

• We will contact you to confirm the correct address and attempt a re-delivery (additional charges may apply).
• If we are unable to reach you, the order may be cancelled, and a refund issued (after deducting applicable shipping and handling charges).

8. International Shipping

Currently, we do offer international shipping.

9. Contact Us

For any shipping-related queries, please get in touch with us at:

TIRUPATI COLOUR PENS
Vill - Nandabhanga, P.O - Kanganberia, Guljarmore,
South 24 Parganas, West Bengal, 743503
Email: info@tirupaticolorpens.com
Phone: 9874858747